Contact support
The fastest way to reach us is email. Put your order reference (it starts with SL) in the subject and we can help straight away — no account needed.
Check an order yourselfLive progress and the refill button — with just your order reference.
What to includeYour order reference, the link you ordered for, and what looks wrong. For USDT payments, add the transaction ID.
Frequently asked questions
How fast do you reply?
We answer emails during support hours (Every day, 10:00–22:00 IST), usually within a few hours. Order and refill questions are handled first.
My order hasn't started — what should I do?
Open the order with your reference on the Track order page first: most orders start within minutes to a few hours and the page updates live. If it still shows no progress after the time stated for your option, email us with the reference.
How do I get a refill?
If your option includes refill, use the Request refill button on your order page once the order is completed. You don't need to email us for refills.
I paid but don't see my order
UPI confirmations usually arrive within a minute; USDT is confirmed after we check the blockchain. If it's been longer, email us with the UPI reference or USDT transaction ID.