1. Who are we and what do these terms cover?
These Terms of Service (“Terms”) are an agreement between you and Sparklikes (“SparkLikes”, “we”, “us”), registered at available on request. They apply to sparklikes.com, the account app, the API and every order you place, whether as a guest or from an account.
By placing an order, creating an account or using the API, you accept these Terms, our refund policy, our refill and drop policy, our privacy policy and our cookie policy. If you do not agree, please do not use the service.
2. Who can use SparkLikes?
You may use SparkLikes only if you are at least 18 years old and able to enter a binding contract under the laws of your country.
If you order on behalf of a business or a client, you confirm that you have authority to do so and that the business or client accepts these Terms.
3. What does SparkLikes provide?
SparkLikes sells social media engagement services, such as followers, likes, views, comments, subscribers, watch time, members and plays, delivered to public profiles, posts, channels or tracks that you specify.
- Delivered engagement is a count on your profile or content. It is not an engaged audience and does not promise reach, sales, revenue, monetisation eligibility, verification or ranking.
- Each service shows its quality tier, delivery estimate, minimum and maximum quantity and its refill window or a “No refill” label. Delivery estimates are estimates, not deadlines.
- We are not affiliated with, endorsed by or sponsored by any social media platform. Platform names and trademarks belong to their owners and are used only to describe the services.
4. Do platform rules apply to what you buy?
Yes. Buying engagement may violate the terms of the platform you are buying for, including Instagram, YouTube, TikTok, Facebook, X, Spotify, Telegram and others. Platforms may remove delivered engagement, limit features, restrict or remove accounts at their own discretion.
You choose to buy knowing this, and you are responsible for that choice. We do not control platform decisions and are not responsible for actions a platform takes against your account or content. Read our safety guide for an honest explanation of the risks.
5. How do orders work?
An order is placed automatically once your payment is confirmed or your wallet is charged. Before paying, check the service, quantity and link carefully.
- You must provide a correct, public username or link. The account or content must stay public and unchanged (no renaming, deletion or archiving) until the order and any refills finish.
- Do not place more than one order for the same link and service at the same time. Overlapping orders make counts impossible to reconcile and are not eligible for refunds for the overlap.
- Guest orders are identified only by the order reference shown at checkout. Keep it safe; we cannot look up a guest order without it or the payment details.
- We may refuse or cancel an order (with a refund) if a service is unavailable, the link is invalid, or the order breaches these Terms.
6. How do prices and payments work?
Prices are shown in Indian rupees and US dollars and are confirmed at checkout. We may change prices at any time; changes do not affect orders already paid.
- UPI payments are charged in rupees through a UPI QR payment page.
- USDT payments are charged at the dollar amount. You must send the exact amount on the network shown and submit the transaction hash. Funds sent on the wrong network, in the wrong token or to the wrong address may not be recoverable, and we are not liable for that loss.
- Wallet balances are prepaid credit for SparkLikes services. They do not earn interest, cannot be transferred to another person and are not a bank account or stored-value instrument.
Details are on payment methods. Where we are GST-registered, prices include applicable GST unless stated otherwise, and invoices are available on request.
7. What are the rules on refills and refunds?
Refills and refunds follow our refill and drop policy and refund policy, which form part of these Terms.
In summary: undelivered parts of partial or cancelled orders are refunded; options with a refill window can be refilled while the window is open after completion; delivered engagement that later drops outside a refill window, or on a “No refill” option, is not refunded.
8. What uses are not allowed?
You must not use SparkLikes to:
- order for accounts or content you do not own or are not authorised to manage;
- target content that is illegal, hateful, sexually exploitative, violent, fraudulent or that harasses any person;
- impersonate any person or organisation, or mislead consumers, investors or voters;
- promote gambling, financial schemes or products in breach of applicable law, including Indian advertising and consumer-protection rules;
- interfere with our systems, resell API access without our permission, or attempt to obtain services without paying;
- make chargebacks or payment disputes in bad faith.
We may suspend accounts, cancel orders and withhold refunds where we reasonably believe these rules have been broken, to the extent the law allows.
9. What about accounts and API keys?
Accounts are optional. If you create one, keep your password and API keys secret; you are responsible for activity under your account and keys. Tell us promptly at contact.followkart@gmail.com if you believe your account has been misused.
We will never ask for your social media password or for admin access to any platform account. Do not share them with anyone claiming to be us.
You may close your account at any time by contacting support. Unused wallet balance on closure is handled under the refund policy.
10. What are the limits of our liability?
To the extent permitted by law, our total liability for any claim relating to an order is limited to the amount you paid for that order.
We are not liable for indirect or consequential losses, including lost profits, lost revenue, lost data, loss of reputation, or account restrictions or removals by any platform. Services are provided “as is”, and we do not promise that any service will be available at all times or that delivered engagement will remain on a platform.
Nothing in these Terms limits liability that cannot be limited under Indian law, including under the Consumer Protection Act, 2019.
11. Who owns the site content?
The SparkLikes name, logo, site content and software belong to Sparklikes or its licensors. You may not copy or reuse them except to use the service as intended.
12. Which law applies and how are disputes handled?
These Terms are governed by the laws of India. Subject to any rights you have under consumer-protection law, the courts at the place of our registered office have exclusive jurisdiction.
Before going further, please contact support at contact.followkart@gmail.com so we can try to resolve the issue. If you are not satisfied, you can write to our grievance officer, contact.followkart@gmail.com, who will acknowledge your complaint within 48 hours and aim to resolve it within 30 days.
13. Can these terms change?
Yes. We may update these Terms to reflect changes in the service or the law. The date at the top of this page shows the latest version. Changes apply to orders placed after the update; orders already placed stay under the version in force when you paid.
14. How do I contact you?
Email contact.followkart@gmail.com or use the contact page, Every day, 10:00–22:00 IST. Postal address: Sparklikes, available on request. Grievance officer: contact.followkart@gmail.com.